Shipping policy

All sunglasses are shipped directly from the official factory. Orders will be processed and dispatched within 1–2 working days after successful payment. International transportation takes 7–14 working days to arrive, subject to local customs clearance and logistics efficiency. We will provide complete tracking numbers and real-time logistics updates throughout the whole process. Buyers shall be responsible for any local import duties, taxes and customs clearance fees incurred during international transportation. We are not responsible for delivery delays caused by customs inspection, force majeure and other uncontrollable factors. We will continuously monitor the logistics status and assist customers in solving logistics problems during transportation.


We different shipping options. Please note that shipments can occasionally be delayed due to unforeseen circumstances. All shipments are sent fully insured. 

All shipments to worldwide addresses are sent via our Standard service level. We estimate 7-14 business days for delivery once the order has been shipped; however, some destinations may take longer.


We offer free worldwide shipping and provide a variety of delivery options, which will be automatically tailored to your country or region.

Once your order ships, you will receive a confirmation email specifying what carrier was used along with the corresponding tracking number. Please note that items in your order may ship from multiple locations and can occasionally be delayed due to unforeseen circumstances. To check the status of your order please click here: sunglasshut@helpservice.vip


SHIPPING POLICIES

Responsible shipping is fulfilled by logistics providers using solutions to reduce emissions. Delivery may take up to (7-14) business days.

Below the list of the logistics providers that can provide emissions compensation:

UPS (itself or in partnership with USPS): https://about.ups.com/us/en/our-company/governance/carbon-neutral-credentials.html
DHL (itself or in partnership with USPS): https://www.dhl.com/us-en/home/press/press-archive/2021/dhl-launches-100-percent-carbon-neutral-us-domestic-product.html